MADE BY ARTISTS. TRUSTED BY ARTISTS.
MADE BY ARTISTS. TRUSTED BY ARTISTS.
FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS

Why Leisure Piece?

OUR BUILD

All of our pieces are custom made by hand with the highest quality materials available. Each piece is uniquely showcased on a floating pedestal mount which creates an intruiging dimension and elevated look -superior to commonly used mat boards. We use a custom, premium acrylic that is superior to glass and other common alternatives. Our premium acrylic is praised for it's transparency and minimal reflection- it is 99.9% UV blocking for long lasting artwork protection and is highly durable for shipping to any destination.

OUR PAPER AND PRINTS

We use museum quality, artist-grade fine art paper, for long-lasting, luscious imagery. Our 100% acid-free archival matte prints are the perfect match for fine art photography- bright white, robust in weight, with a subtle touch of texture. Printed using pigment-based archival inks on latest-technology wide format inkjet printers, which results in crisp detail and true vivid colors on every print.

OUR FRAMES

We use local, solid wood for all of our frames, which are sourced from sustainably managed forests.  Available in 4 rich colors; White, Black, Light Wood and Dark Wood.

MOUNTING INSTRUCTIONS

We recommend watching the detailed, step-by-step mounting video below for a seamless installation. Following this guide will help you achieve a precise, secure, and professional result.

Shipping & Returns

We can ship anywhere! We offer free domestic shipping on all of our pieces within the contiguous United States, European Union, United Kingdom, Australia, and New Zealand.

When will I receive my order?

Fine art prints ship out the next business day. Framed pieces are custom made by hand, which can take anywhere from 3-5 business days. Shipping usually takes 1-2 days, and tracking information will be provided once shipped. In cases of high demand, we pride ourselves in prioritizing quality over quantity.

If you need your piece by a certain date, please let us know and we will make it work!

What is the shipping policy?

We offer free domestic shipping! Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Do you ship internationally?

Yes, we ship all over the world. Shipping is free if you are located inside of the contiguous United States, United Kingdom, European Union, Australia, and New Zealand. If you are located outside of these regions, a nominal shipping fee will be calculated and added at checkout. Please let us know if you are having any issues and we'll take care of it - email us Support@LeisurePiece.com or text us for fastest response: +1 (786) 270-9130

What if my piece is lost or arrives damaged?

We guarantee all of our pieces to arrive in perfect condition. If your piece is lost, or arrives damaged, please take pictures of the box, shipping label, and damaged product and send us an email with your order number to support@leisurepiece.com. We will replace your piece in an expedited fashion free of charge.

Can I return my piece if I change my mind?

With Route Package Protection, we offer free seamless returns- you can choose to return your piece for a full refund for any reason. Without Route Package Protection, we can only offer replacements for damaged pieces - all of our pieces are custom made by hand.

Partner with Us

Brands, Events, Hospitality, Design & Staging Partnerships

We'd love to hear more about what you have in mind! Drop us a note via email at: Contact@LeisurePiece.com

Can I submit my work to be featured on Leisure Piece?

We'd love to see your work! Please send us a link to your portfolio via email: Contact@LeisurePiece.com

Get in touch

Have questions about your order, or a general enquiry?