FREQUENTLY ASKED QUESTIONS

Why Leisure Piece?

OUR BUILD

Our images are uniquely showcased on floating pedestal mounts, creating an intruiging dimension - superior to commonly used mat boards. We use thick, UV blocking acrylic for superior image protection and shipping durability.

OUR PAPER

We use an artist-grade 100% acid-free archival matte paper; bright white, robust in weight, with a subtle touch of texture.  The result is long-lasting, luscious imagery.

OUR PRINT

Our fine-art giclees are printed using pigment-based archival inks on latest-technology wide format inkjet printers.  This results in crisp detail and true vivid colors.

OUR FRAMES

We use solid wood moulding, sourced from sustainably managed forests.  Available in 4 colors; White, Black, Natural and Mocha.

Shipping & Returns

We offer free domestic shipping on all of our pieces within the contiguous United States, European Union, United Kingdom, Australia, and New Zealand.

When will I receive my order?

Every piece is custom hand-made to order. Most customers receive their order within 10-14 days. Tracking information will be provided once shipped. In cases of high demand, we continue to prioritize quality over quantity.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

Do you ship internationally?

Yes, we ship all over the world. Shipping is free if you are located inside of the contiguous United States, United Kingdom, European Union, Australia, and New Zealand. If you are located outside of these regions, a nominal shipping fee will be calculated and added at checkout.

What if my piece is lost or arrives damaged?

We guarantee all of our pieces to arrive in perfect condition. If your piece is lost, or arrives damaged, please take pictures of the box, shipping label, and damaged product and send us an email with your order number to support@leisurepiece.com. We will replace your piece in an expedited fashion free of charge.

Can I return my piece if I change my mind?

Because all of our pieces are custom made by hand, we are unable to accept returns or cancellations.

Partner with Us

Brands, Events, Hospitality, Design & Staging Partnerships

We'd love to hear more about what you have in mind! Drop us a note via email at: Contact@LeisurePiece.com

Can I submit my work to be featured on Leisure Piece?

We'd love to see your work! Please send us a link to your portfolio via email: Contact@LeisurePiece.com

Get in touch

Have questions about your order, or a general enquiry?